This document constitutes a legally binding public offer  (hereinafter referred to as the “Agreement”)  issued by TRADING EDUCATION OÜ, a private limited company incorporated under the laws of the Republic of Estonia, with its registered office at Harju maakond, Tallinn, Lasnamäe linnaosa, Tähesaju tee 21-114, 13917 (hereinafter referred to as the “Company” or the “Organizer”).

This Agreement governs the terms under which any natural person of legal age and full legal capacity (the “Participant”) may access and take part in the Company’s educational services, including but not limited to digital learning programs, structured courses, and membership-based training initiatives (collectively, the “Program”).

The Program is designed to promote personal development in the field of financial literacy, self-discipline, and informed financial decision-making. It is strictly educational in nature and does not involve the provision of financial, legal, tax, or investment advice, nor any form of asset management or regulated activity.

By submitting payment for participation, the Participant confirms their full understanding and unconditional acceptance of this Agreement. A binding contractual relationship is formed between the Participant and the Company upon confirmation of payment, governed by the laws of the Republic of Estonia.

1. SUBJECT AND NATURE OF SERVICES

1.1. The Company provides access to a structured educational initiative in the form of digital, non-formal learning services. These services may include, but are not limited to, self-paced instructional modules, thematic content, learning tools, and optional support features. The scope of access is determined by the selected participation plan and described on the corresponding service pages at the time of enrollment.

1.2. The Program is intended solely for informational and educational purposes, with the aim of enhancing participants’ personal financial literacy, decision-making skills, and awareness of responsible money management practices. It does not constitute or substitute for financial, investment, tax, or legal advice, and does not involve the management of assets or any activity subject to regulatory licensing under applicable law.

1.3. The Company is not a financial, investment, tax, or legal advisor, nor is it licensed or authorized to act as such in any jurisdiction. The Company does not offer or recommend the purchase or sale of financial instruments and does not provide personalized advice or regulated services. All content, examples, illustrations, and materials provided as part of the Program (collectively, the “Information”) are for educational purposes only.

1.4. Participants remain solely responsible for how they interpret and apply the Information provided. The Company does not guarantee any specific outcomes, results, or earnings, and shall not be held liable for any actions taken or decisions made based on the Program content. References to prior outcomes, including those of any instructor or third party, are for illustrative purposes only and shall not be construed as indicative of future performance.

2. INTELLECTUAL PROPERTY AND THIRD-PARTY LINKS

2.1. All content and materials made available through the Program, including but not limited to educational modules, videos, texts, illustrations, graphics, digital assets, and learning tools, as well as any associated trademarks, service marks, and logos (collectively, the “Materials”), are the intellectual property of the Company or its respective licensors. These Materials are protected by applicable copyright, trademark, and other intellectual property laws.

2.2. Participants are granted a limited, non-transferable, non-exclusive license to access and use the Materials solely for their personal, non-commercial educational use. Any reproduction, modification, distribution, republication, or creation of derivative works from the Materials, in whole or in part, without the prior written consent of the Company, is strictly prohibited.

2.3. Any unauthorized use of the Materials may result in the suspension or termination of access to the Program and may constitute a violation of applicable laws.

2.4. The Program or related online platforms may contain hyperlinks or references to third-party websites. These are provided for convenience only and do not imply endorsement by the Company of any content, products, or services offered through such third-party sites. The Company is not responsible for the content or privacy practices of any external websites and encourages Participants to review their terms and privacy policies independently.

3. USER SUBMISSIONS AND COMMUNICATIONS

3.1. The Program or its associated digital platforms may permit Participants to submit content such as comments, messages, suggestions, or other contributions (“User Submissions”) within community spaces, discussion forums, or technical support channels.

3.2. By submitting any User Submission, the Participant grants the Company a non-exclusive, worldwide, royalty-free, perpetual, and sublicensable license to use, reproduce, adapt, publish, translate, distribute, and display such content in connection with the operation and promotion of the Program. The Participant affirms that they hold the necessary rights to grant this license and that their content does not infringe on any third-party rights.

3.3. The Company reserves the right, at its sole discretion and without prior notice, to moderate, edit, or remove any User Submission that it deems inappropriate, offensive, unlawful, or inconsistent with the goals or standards of the Program.

3.4. The Company does not guarantee the accuracy, relevance, or reliability of any User Submissions, and any opinions expressed by Participants do not necessarily reflect those of the Company. Participants understand and accept the possibility of encountering content that may be inaccurate, incomplete, or objectionable, and they access such content at their own risk.

3.5. By agreeing to these Terms, Participants consent to receiving service-related and promotional communications from the Company via email and, where applicable, messaging services such as WhatsApp. The Participant may withdraw their consent or opt out of marketing communications at any time by following the instructions provided in such communications.

4. TRANSPARENCY AND RESULTS DISCLOSURE

4.1. The Company does not request, verify, or publish any user-submitted trading records, investment portfolios, or similar data. The Program is focused solely on education and skill development in the area of financial literacy and does not rely on or require the presentation of real or simulated financial results.

4.2. Any examples, references to case studies, or personal stories shared within the Program — whether by instructors, coaches, or guest contributors — are provided for illustrative and motivational purposes only. They are not to be interpreted as typical, expected, or guaranteed results.

4.3. The Company makes no representations or warranties regarding the accuracy, reliability, or applicability of any past performance information that may be mentioned in the context of educational content. Participants are expressly advised not to draw conclusions about future outcomes based on any such illustrative references.

4.4. Any sharing of personal experiences or financial examples by Company representatives, including but not limited to Thomas Kralow, is entirely voluntary and shall not be construed as a requirement to disclose personal financial or investment information.

5. TERMS OF MEMBERSHIP

5.1. Membership in the Program is offered for fixed periods, such as 3, 6, or 12 months, with full access to the selected educational services provided upon successful payment. The Participant selects the preferred membership duration at their discretion during enrollment.

5.2. Membership fees are payable in advance and in full, unless otherwise agreed upon through a designated installment plan approved by the Company. Access to the Program becomes active once payment is confirmed.

5.3. The Program may include additional benefits, enrichment components, or bonus content at the discretion of the Company. These may consist of access to advanced learning tracks, themed submodules (including but not limited to short-term market trends, experimental strategies, or decentralized finance applications), onboarding resources, or other curated materials designed to enhance the educational experience. The nature, scope, and availability of such content may vary depending on the selected membership duration and shall not be considered guaranteed or essential to the core structure of the Program.

5.4. Membership does not renew automatically unless such option is explicitly offered and selected by the Participant during checkout. Renewal terms, if applicable, will be disclosed in advance.

6. PAYMENT TERMS AND TERMINATION

6.1. The Participant is required to pay the full membership fee in advance, unless a payment plan has been explicitly approved by the Company. In the event of non-payment, the Company reserves the right to suspend or deny access to the Program until the outstanding amount is settled. The Company may also initiate lawful measures to recover unpaid fees.

6.2. If a payment plan has been agreed upon and the Participant fails to make an installment payment within the specified deadline, the Company may suspend access to the Program and issue a payment reminder. Continued failure to fulfill payment obligations may result in the permanent revocation of access with no refund for amounts already paid.

6.3. To voluntarily terminate participation, the Participant must submit a written notice to support@thomaskralow.com . Unless otherwise required by law, termination will take effect at the end of the active billing period or agreed minimum term. Refunds are not issued for any portion of the minimum participation period.

6.4. The Company reserves the right to terminate or restrict access to the Program at any time in the event of (i) a material breach of these Terms; (ii) unlawful behavior or misuse of the Services; (iii) request by governmental or regulatory authorities; or (iv) any violation of intellectual property or applicable law.

6.5. Termination by the Company shall not relieve the Participant of any obligation to pay outstanding amounts due as of the effective date of termination. Access to the Program and related services shall be disabled upon termination.

7. REFUND POLICY

7.1. The Program constitutes the supply of digital content not delivered on a tangible medium, within the meaning of Article 16(m) of Directive 2011/83/EU on Consumer Rights and § 56(9) of the Estonian Law of Obligations Act (Võlaõigusseadus). By enrolling in the Program, the Participant:

(i) expressly consents to the immediate commencement of the Program upon confirmation of payment; and

(ii) acknowledges that such consent results in the waiver of the statutory right of withdrawal within 14 days, in accordance with the aforementioned legal provisions.

Accordingly, once access to any portion of the Program has been granted, the Participant shall not be entitled to cancellation or refund, except in the exceptional cases set forth herein.

7.2. Refund requests may be considered by the Company solely under the following conditions:

7.2.1. The Participant is unable to continue participation in the Program due to a serious health condition, supported by a valid original medical certificate issued by a licensed healthcare provider. The Company reserves the right to verify the authenticity and sufficiency of the documentation.

7.2.2. The Company, without justification, unilaterally denies the Participant access to the selected membership. In such cases, a pro-rata refund shall be issued based on the unused portion of the Program at the time access was withdrawn.

7.3. To request a refund, the Participant must submit a written application to support@thomaskralow.com, clearly stating the grounds for the request and attaching all relevant supporting documentation.

7.4. The Company shall assess refund requests within forty-five (45) calendar days of receipt. In the event of approval, the refund shall be processed within one hundred (100) calendar days to the same payment method originally used, unless otherwise agreed or technically infeasible.

7.5. Refunds shall not be granted in the following circumstances:

(i) if the Participant has accessed any Program content, including but not limited to video materials, downloadable resources, tasks, or interactive features;

(ii) if the Participant discontinues participation due to personal, professional, or motivational reasons; (iii) if the Participant is removed from the Program for breach of the terms of this Agreement.

7.6. The Company reserves the right to unilaterally amend this refund policy at any time. Any such amendments shall take effect upon publication on the Company’s official website and shall not apply retroactively to payments made prior to the effective date of the change.

8. RESPONSIBILITY AND CONDUCT OF THE PARTICIPANT

8.1. By registering for and using the Program, the Participant confirms that all personal information provided to the Company is accurate, complete, and truthful. The Participant shall be solely responsible for updating such information if it changes.

8.2. The Participant agrees to use the Program solely for personal, non-commercial purposes related to self-education and personal development. Any use of Program content, materials, or access to other Participants’ data for commercial, promotional, or advertising purposes is strictly prohibited.

8.3. The Participant undertakes to maintain the confidentiality of all communications, emails, messages, access credentials, and other information received through the Program. Disclosure of such content to third parties is strictly prohibited unless expressly authorized in writing by the Company.

8.4. The Participant agrees to treat all personal data of other Program users (including but not limited to names, addresses, contact information, and communication history) as strictly confidential. The use or disclosure of such data without explicit prior consent constitutes a breach of this Agreement and may result in legal liability.

8.5. The Participant is responsible for regularly backing up any content or communications (e.g., messages, notes, or assignments) they wish to retain. The Company shall not be held responsible for the loss of any user-generated data. Inactive user profiles may be permanently deleted after a continuous period of twenty-four (24) months without login or participation.

8.6. The Participant agrees not to misuse the Program or any of its components and must adhere to the Company’s code of conduct. In particular, the Participant shall not:

1. Upload, share, or distribute any unlawful, defamatory, obscene, pornographic, violent, or politically extremist content;

2. Threaten, harass, or infringe upon the rights or privacy of other Participants or third parties;

3. Upload content infected with malware, viruses, or any other malicious code;

4. Use copyrighted or protected content without proper rights or licenses;

5. Attempt to intercept communications or impersonate others;

6. Send unsolicited promotional messages, commercial offers, or chain letters;

7. Use the Program to promote or offer goods or services, unless explicitly authorized by the Company.

8.7. In the event of a material breach of this Agreement or violation of any applicable law, the Company reserves the right to take any of the following actions:

1. Issue a formal warning or demand that the Participant cease non-compliant behavior;

2. Delete or block access to any content submitted in breach of the above obligations;

3. Temporarily suspend access to the Program while the issue is under investigation;

4. Permanently terminate the Participant’s access to the Program without a refund, where misconduct or abuse is deemed serious or intentional.

8.8. The Participant expressly acknowledges that termination under this Article does not entitle them to a refund or any form of compensation for the unused portion of the Program.

9. SECURITY

9.1. While the Company implements commercially reasonable measures to protect the integrity, confidentiality, and availability of data, no method of electronic transmission or digital storage can be guaranteed to be completely secure.

9.2. The Participant acknowledges that the use of the Program involves the transmission of personal and other information over the internet and that such transmission is subject to potential risks beyond the Company’s control.

9.3. The Company does not warrant or guarantee the absolute security of any information provided by the Participant and disclaims all liability for unauthorized access, data loss, or breach resulting from factors beyond its reasonable control.

9.4. The Participant is responsible for safeguarding their access credentials and must take reasonable precautions to prevent unauthorized access to their account.

10. DISCLAIMER OF WARRANTIES

THE PARTICIPANT EXPRESSLY UNDERSTANDS AND AGREES THAT ALL CONTENT, SERVICES, TOOLS, OR MATERIALS MADE AVAILABLE BY THE COMPANY AS PART OF THE PROGRAM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE COMPLETENESS, ACCURACY, AVAILABILITY, RELIABILITY, SUITABILITY, OR APPLICABILITY OF THE PROGRAM OR ANY ASSOCIATED CONTENT FOR ANY PARTICULAR PURPOSE. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ANY GUARANTEES OF OUTCOMES OR RESULTS DERIVED FROM PARTICIPATION IN THE PROGRAM. THE COMPANY DOES NOT WARRANT THAT THE PROGRAM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM HARMFUL COMPONENTS, OR THAT ANY ISSUES WILL BE CORRECTED.

11. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY, ITS AFFILIATES, INSTRUCTORS, AGENTS, OR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF INCOME, OPPORTUNITY, BUSINESS INTERRUPTION, PERSONAL DISTRESS, OR REPUTATIONAL HARM, ARISING OUT OF OR RELATED TO PARTICIPATION IN THE PROGRAM OR RELIANCE ON ITS CONTENT — EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY’S TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING UNDER OR IN CONNECTION WITH THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE PARTICIPANT FOR THE PROGRAM GIVING RISE TO SUCH CLAIM. NOTHING IN THIS AGREEMENT LIMITS OR EXCLUDES ANY LIABILITY THAT CANNOT BE LAWFULLY LIMITED OR EXCLUDED UNDER APPLICABLE LAW, INCLUDING CONSUMER PROTECTION REGULATIONS IN THE REPUBLIC OF ESTONIA AND THE EUROPEAN UNION. THE COMPANY COMPLIES WITH APPLICABLE CONSUMER RIGHTS AND ADVERTISING LEGISLATION AND SHALL PROVIDE CLEAR MECHANISMS FOR SUBMITTING AND RESOLVING CLAIMS OR DISPUTES. THE COMPANY RESERVES THE RIGHT TO AMEND THIS SECTION AS REQUIRED BY LAW. UPDATES SHALL BECOME EFFECTIVE UPON PUBLICATION ON THE COMPANY’S OFFICIAL WEBSITE.

12. INDEMNIFICATION

As a condition of your participation in the Program and use of any associated digital materials or services, you agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, agents, and representatives from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

(a) your breach of these Terms or any applicable law; 

(b) your misuse or unauthorized use of the Program, Site, or Materials; 

(c) your infringement of any third-party rights, including intellectual property or data protection rights; 

(d) any user-generated content or submission you provide that results in harm or liability to a third party; (e) your access to or interaction with any third-party website linked through the Program platform.

This indemnification obligation shall remain in full force and effect even after termination or expiration of this Agreement.

13. GOVERNING LAW AND DISPUTE RESOLUTION

13.1. This Agreement shall be governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of law provisions.

13.2. The Parties shall endeavor to resolve any dispute, controversy, or claim arising out of or in connection with this Agreement, including its conclusion, existence, validity, interpretation, performance, or termination, through good-faith negotiations.

13.3. If the Parties fail to reach an amicable resolution within thirty (30) calendar days from the date written notice of the dispute is given by one Party to the other, the dispute shall be finally resolved by the Harju County Court (Harju Maakohus) in Tallinn, Estonia, unless otherwise agreed in writing or unless mandatory law provides otherwise.

13.4. Nothing in this clause shall restrict the Organizer’s right to seek interim, injunctive, or protective relief in any court of competent jurisdiction, where such relief is urgently required to preserve rights or prevent irreparable harm.

14. MISCELLANEOUS

14.1. These Terms constitute the entire agreement between the Participant and the Company with respect to the Program and supersede all prior or contemporaneous agreements, representations, or understandings, whether written or oral.

14.2. No waiver of any term or condition herein shall be deemed a further or continuing waiver of such term or any other term, and the Company’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

14.3. Any dispute, controversy, or claim arising out of or relating to this Agreement, including its validity, interpretation, performance, or termination, shall be settled exclusively through individual, confidential, and binding arbitration, unless otherwise required by mandatory applicable law.

14.4. The relationship between the parties is purely contractual. Nothing in this Agreement shall be construed to create any agency, partnership, employment, or joint venture relationship.

14.5. If any provision of this Agreement is found to be unenforceable or invalid under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, without affecting the validity and enforceability of the remaining terms.

15. FINAL PROVISIONS

15.1. This Agreement constitutes the entire agreement between the Parties with respect to the subject matter hereof and supersedes all prior and contemporaneous understandings, agreements, negotiations, communications, and representations, whether oral or written, unless expressly incorporated herein. No waiver, amendment, or modification of any provision shall be valid unless made in writing and signed by both Parties, unless otherwise expressly provided in this Agreement.

15.2. The Organizer reserves the right to unilaterally amend, revise, or update the terms of this Agreement, including Program content, structure, pricing, or delivery methods, where such changes are necessary for legal compliance, educational integrity, or operational efficiency. Any such changes shall become effective upon (i) their publication on the Organizer’s official website or (ii) written notice to the Participant via email or platform communication. Continued participation in the Program after such changes shall constitute the Participant’s express acceptance of the revised terms.

15.3. If any provision of this Agreement is held to be invalid, illegal, or unenforceable under applicable law, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect. 15.4. The Participant may not assign, delegate, or otherwise transfer any of their rights or obligations under this Agreement without the prior written consent of the Organizer. Notwithstanding the foregoing, if the selected Program Package explicitly includes registered joint participation by two named individuals, substitution within the originally confirmed pair may be permitted subject to the Organizer’s prior written approval. No other substitutions or transfers shall be permitted.

15.5. The Organizer may assign or transfer this Agreement, in whole or in part, to any affiliated entity, successor, or assignee without restriction, provided that such transfer does not materially diminish the Participant’s rights under this Agreement.

15.6. The Participant acknowledges that the Program may contain references to real market dynamics, case-based trading illustrations, or practical commentary on financial behavior. These are included exclusively for educational purposes to enhance understanding of economic principles, decision-making strategies, and market volatility. While the Program encourages active participation and critical thinking, it does not endorse speculative behavior or promise financial outcomes. The Participant remains solely responsible for evaluating and applying all content in accordance with their own risk tolerance, knowledge level, and personal judgment.

Organizer contact details: 

TRADING EDUCATION OÜ 

Harju maakond, Tallinn, Lasnamäe linnaosa, Tähesaju tee 21-114, 13917 

E-mail: info@tradingeducationou.com